Setting Up and Starting Up the entire practice entity

For the new practitioner starting out, or the practitioner relocating to a new community. Nearly a turnkey approach, but highly individualized. We are excited about our skills and successes in this area and so are our clients.

Banking Assistance

• Banking Liaison-Selecting an Accountable, Compliant, Responsive Banking Organization
• Multi-Bank Loan Rate Negotiation Assistance (Building and Construction Loans, Line of Credit, Equipment Loans, Permanent and Adjustable Rate Loans, New Physician Home Loans)
• Ensuring the Personal Banker Response for your group

Budget Services

• Creation, Analysis, Implementation, and Ongoing Review 
• Annual Budgets for Single and Multiple Physician Practices, Clinics, Research Facilities, Specialty and Full Service hospitals
• Budgets for Specific Service Lines, Cost Centers, or Satellite Offices
• Budgets and Performa’s for Special Projects or New Business Development

Building and Facilities

• Full Design, Build, Selection Assistance and Management Advisory Assistance-Owner Advocacy with:  Architects, Developer, and Builders-ASC’s, Medical Office Buildings, Hospitals and Clinics
• Review, Negotiation, and Client Advocacy Assistance for all Construction Draws
• New Building Technology Liaison- Radiology, IT, MRI
• Management Assistance with/ of Tenants and Sub Tenants
• Liaison with Medical Office Building and Property Management Entities
• Selection and Accountability of Vendors and Partners
• Review of Operating Easement Agreements and Site Development Documents
• Review of Leases and Sub Leases
• Creation and Implementation of a Seamless and Effective Practice Relocation Plan
• Medical Building Valuation Process

Business Development

• Uncovering Underserved Market Opportunities
• Analysis and Development of New Business and Market Opportunities
• Implementing and Managing Satellite Office Settings
• Implementation of Proven and Effective New Market Development Strategies
• Becoming the Preeminent-Preferred Providers in your Market Segment and Business Lines
• Discovering and Putting to Work your Business Strengths-Uncovering and Filling your Market Niche
• Business Development Agreements that are Compliant, with High Schools, Colleges and Universities, Hospitals and Other Businesses Entities

Clinical Assistance

• Recruitment and Hiring of Clinical Coordinators/Managers
• Customized Employment Position Descriptions; Medical Assistant, Radiology Technician, MRI Technicians, Clinic Nurse, Physician Assistants, Surgical Assistants, Temp Positions, and others
• Development of Clinical Policy and Procedures
• Purchasing Protocol and Policy and Procedures, including Vendor Negotiations
• Compliance with Regulatory Agencies regarding Clinical Procedures and Protocol
• Meeting Managed Care Clinical Care Requirements, Guidelines, and Audit’s
• Development of Practice Specific PQRI Plans and Assisting with Implementation

Compliance Issues and Assistance

• Development of OIG Corporate Compliance Plans
• Development of HIPAA Corporate Compliance Plans
• Post Medical Record Audit Compliance Training for Physicians and Physician Assistants
• OSHA and Radiological Compliance
• CMS Compliance Standards and Changes
• Stark Compliance
• Safe Harbor Compliance
• Compliance with Medicare and Medicaid Fraud and Abuse Statutes
• Records Retention Policies
• Investigation of Patient and Employee Allegations of all Types
• EMTALA Allegation Investigation and Response
• Avoiding Patient Abandonment Allegations

Customer Service

• Customized Customer Service Plans and Strategies for Physicians, Physician Groups, Clinicians, Hospitals, and Clinic Settings
• Design and Implementation of Patient Satisfactions Surveys and Analysis
• Proven Strategies for Referral Source Communications
• Building the Customer Friendly Patient Atmosphere in your Medical Business
• Using Customer Service Reporting to Improve Staff and Physician Response
• Building Customer Service and Reward into the Employee Experience
• Using Customer Service and Clinical Outcome Results to Develop Improved Negotiation Relationships with Managed Care Entities and Governmental Groups

Managed Care Analysis and Negotiations, Contract Management & Fee Schedules

• Evaluation of Current Contracts and Contracting Strategies-Are You Getting Paid Correctly (according to your contract) and or, is the Time Right for a New Set of Strategies and Contracts and Negotiation with Managed Care Organizations
• Development and Implementation of Effective Contracting Strategies
• New Physician Credentialing and Contracting
• Fee Schedule Analysis, Development, and Implementation
• Helping Managed Care Understand the Value of your Organization
• Working with Local and State Indigent Care Plans
• Appeals with Managed Care Companies Claiming ERISA Plan Exemption from State Law

Personnel and Human Resources

• Temporary Replacement-CEO, Administrator, Office Manager, and CFO
• Administrator, Manager, Key Employee Mentoring and Training
• Development of all Personnel Policies and Procedures and Employee Handbooks
• Development of Activities and Practices that Improve Employee Retention and Satisfaction
• Development of Accountable and Actionable Position Descriptions and Annual Evaluation Tools
• Conflict Resolutions and Mediation- Practice Wide, Inter Departmental, and Individual
• Sexual Harassment Investigations and Annual Sensitivity Training
• Investigation of Reports of Alleged Improper Contact with Patients by Physicians and Clinical Staff Members
• Employee Benefit Package Review and Design
• Employee Training and Mentoring
• Planning for Group Growth
• Creating Wellness Programs and Incentives